Privacy Policy

This Privacy Policy describes how Innqora collects, uses, and protects information when you use our platform - whether you're a guest booking a stay, meal, or appointment, or a business managing your listing.

Information we collect

• Account information: name, email, phone number, and password when you register.
• Booking information: reservations, orders, and appointments you make, and the guest details needed to fulfill them.
• Business information: details a hotel, restaurant, or spa provides when registering a listing, including address, tax details, and bank information for billing.
• Usage information: how you interact with the platform, to help us improve it.

How we use it

We use your information to operate the Service - creating and managing bookings, sending confirmations and reminders, processing payments, and providing customer support. We don't sell your personal information.

Sharing

Guest details are shared with the specific hotel, restaurant, or spa a booking or order is placed with, since they need that information to serve you. We may also share information with service providers who help us operate the platform (such as email delivery), under confidentiality obligations.

Data retention

We retain account and booking information for as long as your account is active, or as needed to comply with legal obligations and resolve disputes.

Your choices

You can review and update your account information at any time. You may request deletion of your account by contacting us, subject to any records we're required to keep.

Security

We use reasonable technical and organizational measures to protect your information, though no method of transmission or storage is completely secure.

Changes to this policy

We may update this Privacy Policy from time to time. We'll post the updated version here with a new "last updated" date.

Contact

Questions about this policy? Contact us.